Extended Stay America Suites - Phoenix - Chandler - E. Chandler Blvd.

Superb

Passable

Exceptional

Very poor

Liked: Area of town as okay,
Disliked: There was no parking besides all the way around both buildings, when asked for new towels I was refused as I was told I cannot get new ones as I wasn't staying long enough, or told to extend my stay to get clean towels? At the point of check in my reservation was cancelled without my knowledge so I had to rebook in person which only delayed my check in time. Also beds were not to comfortable as the middles would cave in making it hard to sleep right.

Disappointing

Liked: It was in the perfect location for our needs the entire weekend. Staff was cool
Disliked: It was falling apart. The shower was a hazard for sure almost hurt ourselves real bad because the shower floor had no non- slip stuff on it and the water pressure was super low and the temperature kind of did it's own thing. The room served it's purpose for sure but I probably won't go back.

Good

Not good.

Disliked: I never stayed at the hotel due to being overbooked, and the hotel isn’t contributing to a refund.

Dirty room

Liked: It was affordable but very dirty room. Under the beds was so filthy. The shower needed to be scrubbed. The bed was very uncomfortable. I didn't make a big deal because I had no where else to go. Could use a better cleaning.

Exceptional