Extended Stay America Suites - Philadelphia - Plymouth Meeting - East

Bad

It got the job done...

Liked: The staff was nice and friendly.
Disliked: The carpet in the hallway leading to the room, smelled like it was old and needed to be replaced.

Horrible

Liked: Location was good and staff was friendly.
Disliked: Room was filthy- old sock on floor, dirty dishes in sink, old food in fridge, no towels. I arrived late at night and told the staff the problem and they said it would be taken care of. Next night nothing was clean. No hot water or coffee for breakfast. Breakfast consisted of a granola bar.

Superb

Liked: They do have free breakfast
Disliked: Needs a bigger area to eat in/business area

Great location...great price...clean...comfortable!

Liked: Room was a suite and very large...very clean. Location was great - near shopping area and easy on/ off PA Turnpike.
Disliked: Friends that accompanied us - who had their own reservation through Booking.com - were told that the credit card was declined upon check in. Explained pre-paid through Booking.com...front desk staff said no, room not charged and credit card needed to be presented and charged. Upon returning home...they had been doubled charged. Working on getting resolved.

Good

Very good

Very poor

Good