Name: Extended Stay America Suites - Philadelphia - Malvern - Great Valley
Address: 300 Moorehall Rd Rt 29, Malvern, PA
Telephone: (888) 608-6346

Extended Stay America Suites - Philadelphia - Malvern - Great Valley Guest Reviews

Overall Average Score:

Pleasant (3 out of 5)

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Good

Poor

Bad

Disliked: Our second day there we found a bedbug and when I was cleaning up to leave, I looked under the bed and there was a used Gatorade bottle under the bed, and we didn’t drink any Gatorade while we were there

See sbove

Liked: Worst mattress ever
Disliked: Mattress sucked

Good

Overall my stay was good....

Liked: Staff were very friendly
Disliked: I didn’t like the odor in the lobby or the room. It smelled like a bad air freshener.

Pleasant

Bad

Liked: Room wasn't ready, was charged $250 dollars even though I had already paid. Did not stay, need refunded.
Disliked: Room wasn't ready, flooded 3rd floor, fire alarm going off. Was charged $250 even though I had already paid. I did not stay. Canceled the room due to all the issues. Need refunded

Superb

Mislead

Liked: Beds were comfortable
Disliked: It wasn’t clean, stains on the chair, small brown roaches were on the wall, in the bathroom and on the counter top in the kitchenette. Light fixtures and pictures were loose. Dingy cabinets, rusted burners. Had a musty smell to the room and not even a bar of soap.