Extended Stay America Suites - Philadelphia - Malvern - Great Valley

Exceptional

Good

Poor

Bad

Disliked: Our second day there we found a bedbug and when I was cleaning up to leave, I looked under the bed and there was a used Gatorade bottle under the bed, and we didn’t drink any Gatorade while we were there

See sbove

Liked: Worst mattress ever
Disliked: Mattress sucked

Good

Overall my stay was good....

Liked: Staff were very friendly
Disliked: I didn’t like the odor in the lobby or the room. It smelled like a bad air freshener.

Pleasant

Bad

Liked: Room wasn't ready, was charged $250 dollars even though I had already paid. Did not stay, need refunded.
Disliked: Room wasn't ready, flooded 3rd floor, fire alarm going off. Was charged $250 even though I had already paid. I did not stay. Canceled the room due to all the issues. Need refunded