Extended Stay America Suites - Philadelphia - Malvern - Great Valley Guest Reviews
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2.1 miles from Malvern centre |
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Michael Tue, 23 April 2024
Exceptional
Liked: Staff
Disliked: No front garbage can
Khine Tue, 16 April 2024
I will not stay again...
Liked: I didn’t like anything other than bed was soft enough to sleep in.
Disliked: There was no utensils, no shower gel or shampoo, nothing not even paper cups or plastic cups was provided except two toilet rolls, a bar of soap, and two shower towels. It felt too empty and not accommodating. In addition, the bed was too small for two people. Also the staff didn’t help when I wanted to extend my stay because my train was being delayed. They told me because I use this booking app they cannot do it. But I have always used this app when I visit to PA and other hotels nearby always helped us extend my stay for a few hours and of course I paid hourly fee. It’s not like I want to stay for free.
Tyree Sun, 7 April 2024
Bad
Liked: Lights didn't work it wasn't clean the beds was small I was not happy
Michael Fri, 29 March 2024
I’d like to stay a...
Liked: I liked the staff and residents. I worked here 2 days and I am again on Easter.
Manieri Thu, 28 March 2024
Exceptional
Cynthia Wed, 27 March 2024
Overall very good place to...
Liked: Everything was very good. The room was priced right, the bed was comfortable, and the tv channels worked.The check in person was very friendly and gave us extra bath towels. Heater worked very well.
Disliked: There was no coffee or breakfast available when we went downstairs at 7:45 am to get some.It was advertised as breakfast included online when we booked it. The price to restore items is expensive but need to explain when meals are served with the hours.
Nathaniel Sun, 10 March 2024
Exceptional
Visva Wed, 21 February 2024
Good
Liked: It’s good
Disliked: Good
Heidi Sun, 8 October 2023
Very good
Christopher Wed, 27 September 2023
Very poor
Liked: The friendly staff
Disliked: The roaches crawling up the wall. The kids banging on walls and doors running up and down the hall screaming and yelling