Extended Stay America Suites - Philadelphia - Horsham - Welsh Rd.

Very good

Superb

Liked: The staff was so amazing. We come up there every month to take care of family. We've stayed in so many places but by far this staff was exceptional. They treated us like so nice that I dont care if the place was older. Im booking again just because the staff was so nice. And I've Never been comfortable in ANY hotel. I actually slept here. It was Amazing. Thankyou!!
Disliked: Only thing was I wish the company would update the rooms. Like, lighter color paint jobs and new carpet in hallways. And better shower heads. The water had no pressure. Took forever to shower. You need new towels too, please. The staff was working hard cleaning and doing laundry and exchanging. Give your guests new towels. You can afford it.

I rate my stay 6

Liked: I liked the location and the stores near it very convenient. The kitchen is great size beds were firm and comfortable and sheets soft and enjoyed my sleep
Disliked: Room had roaches and I didn’t like the breakfast I thought could make waffles but couldn’t and I didn’t like how no Information about the 100 deposit until you get to property but staff was very prompt and accommodating

Very good

Should have Book elsewhere!

Liked: Went out for breakfast, I couldn’t image eating here with how dirty the whole bldg was. The lobby reeked of smoke, halls smelled like urine, and the room I had to wipe all counters and floor down. It was gross.
Disliked: I couldn’t image eating here with how dirty the whole bldg was. The lobby reeked of smoke, halls smelled like urine, and the room I had to wipe all counters and floor down. It was gross.

Bad

Disliked: There was no power. No generator. They couldn’t even check guests in. Now they are trying to charge me a cancellation fee because they couldn’t provide the agreed upon accommodations and we had to go elsewhere.

Exceptional

Good

Poor