Extended Stay America Suites - Philadelphia - Exton

Very good

I travel with a dog...

Liked: Close location to where I was going, restaurants and lovely front desk clerk.

I’ve had another bad experience...

Disliked: Cleanness

Very good

Liked: Great price and friendly staff
Disliked: I wanted more TV options

A two-night stay

Liked: Was permitted to extend check out time an hour without an extra fee.
Disliked: It's called extended stay however the kitchen is completely bare. I mean not even a fork or a knife let alone dishes or a glass or anything. So if I was staying here long-term was I supposed to bring my own cooking material? Also, I asked the front desk for an extra pillow and they said they didn't have any because they were locked up in the safe and she didn't have the key. What? You lock your pillows up in a safe? And you don't have the key. That's insane. I only stayed here two nights because the electric was out at our apartment complex due to a recent storm and the explosion of a transformer there. But like I said the kitchen is absolutely useless. The burners are completely rusted and even if I had a pan to cook with I would not feel comfortable using them.

Bad

Liked: Nothing they wouldn't except our ID

Horrible smelly dirty hotel.

Liked: Absolutely nothing except for the location.
Disliked: There was no breakfast as stated except for muffins. The room smells horrible and I was stuck in that room. Since I booked through bookings I couldn't get a refund.

Good

Exceptional

Liked: Friendly staff and exceptionally pet friendly