Extended Stay America Suites - Philadelphia - Airport - Bartram Ave.

Superb

Exceptional

Exceptional

Poor

Liked: Proximity to airport
Disliked: Room smelled. property in general rundown in rough shape

Superb

Liked: Everything
Disliked: Nothing

Very good

The rooms are clean but...

Liked: We're not fully sure if all these "exceptional" reviews are friends of the manager or... paid… or ... BUT, here is a real review. We stayed one night prior to an early morning flight out of PHL and again one night after our return (after midnight). We did NOT park there for the week.The good:•Easy access from I-95•Ruby Tuesday in walking distance for dinner (pre-trip)•Quick drive (under 10 min) to The Parking Spot•The mattresses and bedding appeared and felt newish. Comfortable!•Lots of hot water, shower head worked well
Disliked: The real:•While indeed the rooms (two different ones – on first floor and third floor, pre and post stay) were indeed CLEAN…. They are in heavy disrepair•Rooms (other than above mentioned mattress/bed) are very old and very rundown•We fully understand and expect that airport area hotels are typically “rougher” than others due to their high usage/turnover – this was beyond a normal high use wear and tear•Sinks and tubs were from the 90’s and very very stained (but clean?)•We did not use the kitchenette but again, also from the 90’s (the microwaves appeared newer)•Bathroom door in 3rd floor room did not shut •All hallways smelled like this used to be a heavy smoking property and the carpets have never been replaced (that “casino” smell)•Pre-vacation check in was super quick and easy, no parking fees, no extra paperwork•Post-vacation check in (around 12:30am) was quite a bit more involved with additional paperwork to be completed and we were also charged $12 to park for about 7 or 8 hours (we were not charged this at all previously)•SAFETY ISSUE - Around 9am someone tried to badge into our room (3rd floor) without knocking or identifying themselves, thankfully we had the latch on, or they would have walked right in. Unsure who this was?? We looked into the hall and saw a young man with a backpack walking away. Whoever this was clearly had a master key and attempted to enter our room. There was no housekeeping cart.

Passable

Liked: when arriving the lady at front desk was nice But when over night guy came in very rude breakfast bar was not open at time said
Disliked: Dirty sticky room when arriving the lady at front desk was nice But when over night guy came in very rude breakfast bar was not open at time said 1 hour late very dirty room door did not lock properly had to put stand in front of to feel lil safer

Exceptional