Extended Stay America Suites - Pensacola - University Mall Guest Reviews
Write a review
Write a review
Kayla Sat, 7 June 2025
Worst place I have ever...
Liked: Absolutely nothing.
Disliked: Nasty, smells like cigarettes, old man in just a robe standing at door smoking cig, front desk rude and having personal conversations with people about “drugs”, elevator didn’t work.
Thompson Mon, 26 May 2025
Poor
Liked: Good location
Disliked: Room had floor stains on carpet, bathroom floor was coming up around shower, room smelled, beds were not comfortable, lights next to bed didn't work
Anonymous Mon, 26 May 2025
Bad
Disliked: The area was not the best with several drug deals going on. When we entered the building we instantly smelled smoke. The elevator was broken and took 3 minutes to go one floor. When we got to our hallway to our room it smelled like weed and cat pee mixture which was very unsettling. We had hoped when we got to the room it would have been cleaned properly but it was not. The floors were sticky and so were the counters. We only felt comfortable putting our bags in the tables and felt like we had to wear our crocs in the room because of the poor cleanliness of the room. Also we were told we would have a continental breakfast and all they had were a small stand with coffee and some oatmeal and muffins available. We had come last minute because of a family emergency and this was advertised differently. We were not happy with our stay nor we would ever recommend this again to anyone.
Ann Sun, 25 May 2025
Bad
Cook Fri, 23 May 2025
Very good
Randy Wed, 21 May 2025
Good
Tonette Fri, 16 May 2025
Very good
Disliked: Needs an up date. Things are falling apart.
R Thu, 15 May 2025
Bad
Liked: No breakfast, nasty room, elevator was horrible
Disliked: Everything was awful
Powe Sun, 11 May 2025
Passable
Jazlyn Sun, 11 May 2025
Passable