Really enjoyed the room. Quiet...

Liked: The room itself was clean and comfortable. I loved not having carpet with my service dog accompanying my husband and I.
Disliked: Being a pet friendly hotel, the carpet in the hallways, stairs and even the elevator just stunk quite frankly. Like a pet store. They either need to rip up the carpet or have it professionally cleaned at least once a month.

10 out of 10

Liked: The staff is super friendly and Krystal always takes care of any need I have
Disliked: Nothing. My stay was wonderful

I will not stay there...

Liked: Well, it did have hot water and what appeared to be clean towels and bedding.
Disliked: The room carpet was stained and looked filthy. Noise from rooms above and adjacent continued all night. I was told there would be breakfast which resulted in a small table with a coffee machine and hot water for tea.

Passable

Very good

Good

Liked: Ok
Disliked: Ok

Geeat stay. Needs better breakfast

Liked: Quiet & clean. Floor smelt like pee tho by the bed.
Disliked: No complaints, need real breakfast those muffins & bars are horrible!

Exceptional

Poor

Liked: the staff were super nice and welcoming.
Disliked: there was cockroaches, black mold, and the room was disgusting. water all over the floor, smelt bad. just straight up gross