Extended Stay America Suites - Palm Springs - Airport

Superb

Good

Liked: Location was very good. Airport and Casino was close by. Staff was nice and helpful. Pool was nice and clean. Grab and Go breakfast could have had more options
Disliked: Clean, but needs some minor repairs to walls, (patched but needs paint) cutains need repairs. Have to request kitchen utensils. Pool area should have more umbrellas for shade.

A little good and a...

Liked: I liked that it had a kitchenette and supplied items.
Disliked: The wifi never worked, the faucet dripped, had to go down to get everything (forks, shampoo), & the grab & go ended so early.

I would never recommend this...

Liked: Breakfast was a cart in the lobby that offered coffee, tea, packaged muffins and instant oatmeal packets …
Disliked: No ice machines and the ice trays in the freezer were empty. On max setting the water did not freeze in the trays until left overnight. The fridge was cool, not cold, also on max setting. Very inconvenient for my sister who needed to keep her medication cool. The bathroom had an overpowering moldy smell and the tub was rusted. The deadbolt lock would slip to the open position when the door was bumped. I had to tether it in the locked position to the bolt latch above to secure it.Our room was adjacent to the side entrance. That entrance area was also used as a pet latrine area. The walls and dirt showed numerous stains and wet spots. It did not seem that anyone policed or hosed off the surfaces.

Superb

Pleasant

Exceptional

Exceptional

Exceptional