Extended Stay America Suites - Orlando - Southpark - Commodity Circle Guest Reviews
Write a review
9.3 miles from Orlando centre |
Write a review
Syzygy Thu, 9 May 2024
Trash
Liked: Front desk lady was nice
Disliked: First got to a room that hadn't been cleaned, due to "short staff". Then all the trash in and out were full.
Gabriel Wed, 1 May 2024
Good
Liked: The room is a good size, there's burners so you can cook food and the facility provides cooking equipment. There's also a full fridge and microwave. The pool is nice, there's a comfortable homey feel, and the day-time staff is a pleasure! The location is great, super close to everything I needed, and I felt safe there. It's also quiet at night, which I appreciated because my neighbors were very loud all day.
Disliked: The bed was not as comfortable as I would have liked, the pillows were not great, the couch should be replaced, and the room could have been cleaned a lot better. We actually cleaned the room before we settled in. Our bathroom door had a huge hole in it, and there was this strong smell in the unit and on the pillows like someone's perfume or something. Our neighbors next door were screaming and fighting every day, and their kids would be screaming crying while being screamed at by a man. One day, it got a little scary, and we heard fighting and kids crying and walls being banged on. I'm assuming they live there, but the facility should really look into that it was an everyday thing. The woman working the night shift had the worst attitude and was clearly annoyed that she had to do her job. She gave my husband attitude when he asked for new sheets for the pull out couch and a broom. Her attitude was absolutely disgusting she shouldn't be there dealing with people if that's the attitude she's going to have.
Marco Sun, 28 April 2024
Liked: Clean. Some roaches in the room
Joseph Sun, 28 April 2024
Exceptional
Shafer Wed, 24 April 2024
Poor
Martin Tue, 23 April 2024
all in all do not...
Liked: This establishment needs work, friendlier staff for sure there were 2 amazing staff members that we enjoyed, but the rest were very rude.
Disliked: it took us 1.5 hours just to get checked in at the hotel because of technical issues then receptionist was very rude afterwards. also, the fact that this establishment also had roaches on the 2nd floor.
Yasira Mon, 22 April 2024
Dirty and unsanitary
Liked: Nothing. It has roaches, broken cabinets and the sofa bed mattress had blood stain. Door was already unlocked when we got to room. Room was switched and no bed in sofa couch and was told oh well. I asked for a full refund and left. I had to sleep in my car because I was out of my city for. Business meeting
Disliked: Nothing. It has roaches, broken cabinets and the sofa bed mattress had blood stain. Door was already unlocked when we got to room. Room was switched and no bed in sofa couch and was told oh well. I asked for a full refund and left. I had to sleep in my car because I was out of my city for. Business meeting
Verified Hotel Guest Sat, 20 April 2024
Liked: Location to work.
Disliked: In need of updating. Very worn.
Bryan Sat, 20 April 2024
Very good
Charlene Mon, 15 April 2024
Passable
Liked: The staff was very wonderful
Disliked: The room nor hallway was clean