Extended Stay America Suites - Orlando - Maitland - 1776 Pembrook Dr. Guest Reviews
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Anonymous Fri, 13 June 2025
Hell!
Disliked: The pool in the pic is NOT the pool in the property! False advertisement!! Pool was dirty and it was CLOSED all the time we were there!! We called everyday about the pool cleaning and no one had an idea! Hallways smelled musky, room bathrooms were dirty and moldy and you have to wait for towels to be washed to get them back. No exchanges! Found cigarette buds when I unfolded the couch bed! And no sheets! Had to call for them. You couldn't pay me to go back. There were beer bottles on the property, hobos and dog poop all over. Worst vacation ever!!! I could've overlooked the nastiness had the pool been a distraction but looking down from the 3rd floor to the pool made this vacation even more intolerable. I checked out early just to leave this place and took my kids to a place with a pool. This seems like a last stop shop before homelessness. AWFUL!! DO NOT BOOK
Tafford Wed, 11 June 2025
Exceptional
Liked: Management/Staff is the best!!!
Tafford Mon, 9 June 2025
Exceptional
Liked: Excellent staff!! They make us feel like family!!
Albert Sat, 7 June 2025
Very poor
Javier Sat, 7 June 2025
Exceptional
Jill Thu, 5 June 2025
Very good
Liked: The best part of the stay was Michelle's hospitalityIn the morning i needed a luggage cart... she made it happen, then she made sure there were breakfast snacks when I came back down. But must of all, she started me off with a great day. Thank You so much Michelle. I hope you have a great day too !!
Glen Thu, 5 June 2025
Awful
Liked: Nothing
Disliked: Everything. The Wi-Fi was out and they could not check me in. At midnight they told me to go out and look for another hotel
Harris Thu, 5 June 2025
Passable
Liked: Location, value,
Disliked: No receipts, No WiFi, No confirmation of cost from hotel . They say they WiFi was still down
Derris Mon, 2 June 2025
Exceptional
Tafford Sat, 31 May 2025
Exceptional