Extended Stay America Suites - Orange County - Lake Forest

Disappointing

Liked: Not much
Disliked: The room was old, the condition was poor and the outside was always littered with trash.

Very poor

Disappointing

Liked: Location
Disliked: Not very clean

We would not recommend staying...

Liked: The location was quiet.
Disliked: The room was dirty. The refrigerator had splatters on the front of it. The cabinets in the kitchenette were falling apart and sticky. The recliner in the room was torn up. The TV remote was sticky. They did not provide us with bath towels, so we had to use our beach towels. When we asked the front desk for towels, they said they were still in the dryer and were damp so to come back later, when later there was no one manning the front desk. The windows to the room had cracked glass, the ceiling was peeling away, and the room was missing the smoke detector and had wires sticking out of the ceiling where it should have been.

Poor

Bad

Bad

Liked: location
Disliked: mold in the bathroom, incompetent staff

One of worst I ever...

Liked: Location was close to where the people we were visiting.
Disliked: Room was dirty and the staff was not accommodating when basic requests were made. There were no bath towels and when requested we were told come back in the morning. Will never recommend the hotel to anyone.

No room despite a reservation

Liked: Nothing was good
Disliked: When I arrived there was no room despite having a reservation.