Extended Stay America Suites - Orange County - John Wayne Airport

Passable

Liked: Overall it was good place
Disliked: I booked the hotel because it said breakfast was included. Coffee and a granola bar is not breakfast. Kid and I were Very disappointed

Very good

Liked: Clean, beds were comfy, well located

Bad

Exceptional

We won't return.

Disliked: Room was spartan and poorly maintained. No side chair (there was a desk/office chair). Even the front reception area needed a paint job. Lousy coffee, no fresh milk, and packaged, tasteless muffins for breakfast (walked over to Carl's/Hardee for a fresh breakfast). Bath towels were small. Request for an extra bed pillow was denied. Refrigerator had significant dirt on the top and was a used & dented-appliance with a lousy paint job (latex, not enamel, that barely covered the exterior rust). Shower water was lukewarm.

Pleasant

Not meeting expectation at all

Liked: Bathroom did not have shampoo / conditioner. We had to go back to the front desk who failed to give us a conditioner, as requested. The bathroom suction fan is very loud and noisy. The inside furniture is outdated. Breakfast is lousy,

it is very suit for...

Liked: provide kitchenware for family, very nice stuff and comfortable environments nearby.
Disliked: poor breakfast.

Pleasant