Extended Stay America Suites - Orange County - Cypress

Alyssa at the front desk...

Liked: Fine
Disliked: Nothing

not a good place to...

Liked: fairly clean
Disliked: very run down…pipes smell. Needs complete remodel.

Horrible

Liked: Location was close to my family
Disliked: Understaffed , took about 15-20 mins to check in and secondly the keys did not work to get into room had to wait to get the keys reprogrammed, as soon as we got into the room the smell was horrible smelled like dirty feet and wet dog inside side the room. The smell was so bad we left immediately to buy some air fresheners which did not help at all . The smell was so bad we had sleep with blankets over our heads it was horrible for myself and my children

Very poor

the location is very convenient...

Liked: The location is great, close to a lot of restaurant
Disliked: nothing

Good

Disappointing

It was a pleasure

Liked: Comfortable
Disliked: Clean

Very good

Liked: It was ok the people were friendly
Disliked: The bathroom in my room smelled like piss like it was in the carpet or something. The housekeeper cleaned my bathroom but it didn't help.