Extended Stay America Suites - Omaha - West

The staff, the games the...

Liked: The first floor rooms are ok
Disliked: The staff, the games the staff play, the way the staff and manager purposely rip guest ok off! They have stolen several guests property, they stole my deposit by saying I was smoking in the room when I literally have a heart problem and have a little EKG monitor inside my chest so that my heart is being monitored at all times so I definitely have never smoked and they said I was smoking and wouldn't give me back my deposit, the rooms bathtub wouldn't drain so they gave me a plunger and told me to plunge it down myself, after 45 min of plunging I said forget this took them back the plunger and was pretty mad so they switched me rooms but not until the next and then woke me up early as hell 6:30 am yelling at me to leave that in damage the room and now the bathroom wouldn't drain! All the staff that work there are goofy as hell , theives, liars, and do drugs with guest and manager is big heavy lady and she's worst than the regular employees and I wouldn't trust my enemy to stay there. Very bad bad bag place

Exceptional

Nice

Liked: Nice folks, clean and economical! We'll September up!

Bad

Liked: The place had a loud ac unit the toliet lever broke off then we lost power
Disliked: The place looked bad two beds with one tv that could not work.

Pleasant

Disliked: VERY noisy all night

everything you need for an...

Disliked: Bathtub not very clean. Took a shower, water did not drain well

Exceptional

Good

Disliked: Needs a revamping

Superb

Liked: The stoves need a bit of an upgrade. That's about all the negativity.
Disliked: The stove needs upgrades.