Extended Stay America Suites - Norfolk - Virginia Beach Guest Reviews
Write a review
Write a review
Amos, Richmond, visiting Spirit of Norfolk
Everyone was very friendly and very helpful.
Anonymous Mon, 9 June 2025
Very good
Kirsten Sun, 8 June 2025
Poor
Liked: Staff was super friendly, and tried to fix issues when they came up.
Disliked: We found bugs, we had 5 people and only two towels in the room when we arrived, and getting extra towels were a chore. They said they didn’t have extras or all they could give us was 2 at a time. Luckily we had brought beach towels with us.
Jordan Thu, 5 June 2025
Exceptional
Damien Wed, 4 June 2025
Superb
Anonymous Mon, 2 June 2025
never again would I stay...
Liked: the free wifi
Disliked: The rooms are old, and the furniture is outdated and filthy, there was roaches in our room, and the bathroom was not cleaned correctly. the blanket was thin, and the room was cold. kitchen was little and ugly. the fridge was right next to the bed, annoying
Kamryn Sun, 1 June 2025
Poor
Kathleen Fri, 30 May 2025
Very poor
Shanika Tue, 27 May 2025
Very good
Archie Mon, 26 May 2025
Exceptional
Liked: Everything was good
Disliked: Haven't got my deposit back yet
Tina Mon, 26 May 2025
Terrible stay
Liked: Nothing, there was only one friendly staff member. She had black dreads. Everyone else was rude, unfriendly.
Disliked: Room door didn't work, had to go down multiple times to get key fixed. Furniture in room was dirty, ripped, mattresses were stained, carpets filthy. There was random people standing outside at all hours. People that didn't stay at the hotel. When we first came we didn't realize our dog was pooping before we saw, the staff member screamed u better pick that shit up! Unsafe area.