Extended Stay America Suites - Newport News - Yorktown

I couldn’t leave fast enough

Liked: The location
Disliked: It was dirty and dingy, smelled like pot as soon as I walked to the guest services area. The breakfast they provide was horrible

Pleasant

Just need to add a...

Liked: Enjoy every minute
Disliked: You can eat as much as muffins as you want

Worst place ever!!!

Liked: Beds were comfortable
Disliked: The rooms stunk like many dogs had been in there. There were roaches. First started as babies then at night the big ones came out. The toilet moved, just not a clean place. The staff sits outside and smokes pot. Walking around them they say you need anything and keep it nuptials and smoke.. Just ridiculous if a place. I literally had to keep my stuff outside in a storage area because I wanted no bugs brought in my house. And shook everything outn2 days later.

Terrible stay

Liked: The location
Disliked: The roaches in the room , They were everywhere all over the floor and walls even found some in the fridge they were crawling all over my sons cereal box .Asked front desk to move we couldn't she said she would send somebody to the room never did.We asked for a later check out due to the hotel we were moving to wouldn't be ready for us until 12 she couldn't help us with that.The staff is always outside smoking and hanging out with the other hotel guest.

Bad

Disliked: The room was absolutely disgusting. Paint chips on floor, smelled musty, trim was falling off. Nothing looked like it had been cleaned or repaired in years. It seemed like it was an apartment complex more than a hotel. Absolutely nothing like the pictures. Couldn't even walk out the shower without putting slides on due to the floor being disgusting. The outside door wasn't even secure, didnt need a key card because the door was broken.

Poor

Liked: The pricing was good and the location to amenities was great.
Disliked: In the morning found roaches in our bathroom. Had to go through the process of fumigation to ensure no bugs got into our luggage/clothing. We had to throw out food we brought and purchased.....

One word ROACHES

Liked: the staff was friendly however --- One word ROACHES I only visibly saw 4 live ones and a few dead ones and none hitched a ride in our luggage back home so far as we can tell and the bathroom and kitchen was not very clean around the floor areaoverall not a bad place if you are looking for cheap I guess you get what you pay for
Disliked: One word ROACHES

Very good