Extended Stay America Suites - Newport News - Yorktown Guest Reviews
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L Sun, 10 August 2025
Came in late from OH,...
Liked: The front desk lady was very kind and helpful. My room was clean & nice.
Disliked: I didn't have the breakfast, so I can't speak on that.
Stephanie Wed, 6 August 2025
Nasty
Liked: Nothing
Disliked: Cockroach infestation, poorly cleaned, kids UNO cards under the mattress. We booked a 2 bedroom suite. My daughter booked her own room with an infant, and she immediately came to our room, due to hers being filthy and cockroaches everywhere!!!
Glyssa Tue, 5 August 2025
We will never go back
Liked: The area was nice
Disliked: It was dirty there were bugs the pull out mattress was black there were rat droppings on the floor it looks like no one cleaned in there except for making the beds
Roberto Wed, 30 July 2025
Vacation
Liked: The suite was very comfortable, everything was clean, and the location was very good.
Disliked: The booking app charged me for my stay, and the hotel also charged me again, and no one wanted to take responsibility! This is the last time I'll use this booking app!
Frederick Tue, 29 July 2025
Exceptional
Anonymous Mon, 28 July 2025
Exceptional
William Sat, 26 July 2025
Very disappointed
Liked: Very little
Disliked: Floor was filthy, bathroom sink wouldn’t drain oven wouldn’t close, A/C sounded like 3 rodents in a fight. Lights didn’t work. Shower bar and towel bars falling off the wall. Should I go on
Trayon Thu, 24 July 2025
Always a pleasure stay and...
Liked: Always a demon decent atmosphere
Tyneequa Wed, 23 July 2025
Poor
Liked: Friendly staff
Disliked: Roaches, Mold,
Myra Tue, 22 July 2025
Great location but needs lots...
Liked: Room size was very accommodating for my family
Disliked: Room looked like a crime scene none of the doors to the bedrooms worked looked like someone tried to kick both bedroom doors in and one of the bedrooms the doors looked like someone punched it or put someone's head through. There was blood in the carpet. When my fiance told the front they acted like they didn't know. We had to lay towels on the floor to even walk from one place to the next even with our socks on. Kitchen didn't readily have anything that we needed to cook and when I got stuff from front desk it was dirty