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Extended Stay America Suites - New Orleans - Metairie eef - (855) 261-9021
Extended Stay America Suites - New Orleans - Metairie, 3300 I-10 Service Rd. W, Metairie, LA -(855) 261-9021
Area: Metairie - Harahan
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BOOK ONLINE OR CALL - (855) 261-9021
2.65
HOTEL RATING: 
FAIR
2.65 out of 5 (120 Ratings)
1.1 miles from Metairie centre
BOOK ONLINE OR CALL - (855) 261-9021
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Hotel Description
Extended Stay America - New Orleans - Metairie features mail delivery and full kitchens in all rooms. It is 8 mi from New Orleans International Airport. A fully-equipped kitchen with a microwave a refrigerator a stovetop and all utensils is available in each guest room at Extended Stay America New Orleans Metairie. Rooms also include a work area with a desk. Free grab-and-go breakfast including breakfast bars muffins hot cereal coffee and tea is served every morning. New Orleans - Metairie Extended Stay offers a guest laundry facility with coin-operated machines. Fax and photocopy services are provided by the 24-hour front desk staff. Complimentary weekly housekeeping services is provided and daily service is provided for a fee. Towels and linen can be exchanged at the front desk at any time. Harrah's Casino is 8 mi from the hotel. New Orleans Botanical Gardens is within 15 minutes' drive.

Check-in time: 15:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` separate dining area
` seating area
` vending machine
` telephone
` alarm clock
` kitchenware
` Family Rooms
` Free Wi-Fi
` Kitchen
` Closet
` English
` Non-Smoking Rooms Available
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Non-smoking property
` Separate shower/bathtub
` Spa services
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Extended Stay America Suites - New Orleans - Metairie Guest Reviews

Overall Average Score: 
Fair (2.65 out of 5)

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2

Disappointing - 2.0 out of 5

Luis Sun, 14 April 2024

Disappointing

Disliked: Old Room

0.5

Poor - 0.5 out of 5

Tamera Fri, 12 April 2024

they put in a out...

Disliked: they put in a out of other room didn’t notice until i told staff about the bathroom sink flooding and water literally going everywhere, they are no dishes you have to ask for some and also no way to clean the dishes unless you ask for dish liquids, the room was somewhat clean no outside area for you to chill drink and snack machines where out of order and the tv i had in my room sound literally kept going in and out this hotel was trash .

4

Very Good - 4.0 out of 5

Reggie Mon, 8 April 2024

Pretty good stay!

Liked: Clean
Disliked: Shower/ tub dripping

0.5

Poor - 0.5 out of 5

Sharanda Sat, 6 April 2024

Bad

1.5

Poor - 1.5 out of 5

Deaidra Sat, 6 April 2024

Poor

Liked: Nothing
Disliked: Customer service was bad the guy I checked in with he didn't know anything. I tried to extend a day and he didn't know how. I checked out the next morning and checked in to another hotel. Very disappointed... No hot water to take a shower no cups in room most hotels I stay in when out of town they have coffee makers and cups no ice buckets or machines. Worst hotel I stayed in...

0.5

Poor - 0.5 out of 5

Courtney Fri, 29 March 2024

I got a key &...

Liked: Location
Disliked: Without saying anything bad I immediately lady after I didn’t see a reason to stay & it was smelly

0.5

Poor - 0.5 out of 5

Melissa Wed, 27 March 2024

I’ll never stay here again.

Liked: N/A
Disliked: The roach I found in my room. How horrible the room smelled. The toothpaste all over the bathroom wall up to the ceiling. How dirty the floor was. How dusty the tables and TV were. Just very run down. The girl at the desk during the day couldn’t get off her phone long enough to have a conversation about check in/out. She was incredibly rude!

1.5

Poor - 1.5 out of 5

John Fri, 22 March 2024

Poor

Liked: We didn't like anything about the place.
Disliked: There is not enough blanket.. 3 pillows for 2 guests that were flat as pancakes rooms smelled like smoke, and I say rooms because we got moved to another one after we checked in to our first one that was smoked in..broken bathroom vanity no dishes or pots at all in room even though you have a kitchenette..burner on stove did not work..stove looked like it was from a junkyard. And charged for early check-in..

0.5

Poor - 0.5 out of 5

Brittni Fri, 22 March 2024

Very uncomfortable because I felt...

Liked: That it’s quiet
Disliked: I did not like the fact that one of their staff members walked in the hotel room in me while I was naked three times. They had broken stuff in the closet.

5

Exceptional - 5.0 out of 5

Syed Mon, 18 March 2024

Exceptional

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Extended Stay America Suites - New Orleans - Metairie 3300 I-10 Service Rd. W, Metairie, LA