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Extended Stay America Suites - New Orleans - Airport eef - (855) 261-9021
Extended Stay America Suites - New Orleans - Airport, 2300 Veterans Boulevard, Kenner, LA -(855) 261-9021
Area: New Orleans Airport (MSY)
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BOOK ONLINE OR CALL - (855) 261-9021
3.2
HOTEL RATING: 
PLEASANT
3.2 out of 5 (139 Ratings)
1.3 miles from Kenner centre
BOOK ONLINE OR CALL - (855) 261-9021
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Hotel Description
This Extended Stay America - New Orleans - Airport is located in Kenner and especially designed for longer stays with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - New Orleans - Airport is equipped with a stovetop microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Complimentary weekly housekeeping services is provided and daily service is offered for a fee. Towels and linen can be exchanged at the front desk at any time. Free grab-and-go breakfast including breakfast bars muffins hot cereal coffee and tea is served every morning. Free onsite parking is offered. An attraction within close proximity to the hotel is the Mercedes Superdome.

Check-in time: 15:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Pets Allowed
` Laundry
` Parking
` Air Conditioning
` 24-Hour Front Desk
` Internet services
` Non-smoking throughout
` Vending machine (snacks)
` Heating
` WiFi
` Private parking
` Facilities for Disabled Guests
` Family Rooms
` Non-smoking Rooms
` Vending Machine (Drinks)
` WiFi available in all areas
` Free WiFi
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Parking on site

Extended Stay America Suites - New Orleans - Airport Guest Reviews

Overall Average Score: 
Pleasant (3.2 out of 5)

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0.5

Poor - 0.5 out of 5

Wiltz Sun, 21 April 2024

I was switched twice so...

Liked: NOTHING!!! The place is DISGUSTING!!!!
Disliked: EVERYTHING!!! Do not walk into this hotel!

3.5

Good - 3.5 out of 5

Samantha Fri, 19 April 2024

Good

4

Very Good - 4.0 out of 5

Alessandra Thu, 18 April 2024

Very good

Liked: Room and bathroom were clean and comfortable, and staff simply amazing! Good location to reach both the airport and downtown.
Disliked: On booking.com, they include shuttle service and breakfast, but at check-in, I was informed that shuttle service is not provided, and breakfast is just grab&go coffee and granola bars "because of covid". And it was in April 2024.

0.5

Poor - 0.5 out of 5

Melissa Wed, 17 April 2024

The roaches met me at...

Liked: Absolutely nothing.
Disliked: The roaches the rude over night worker whom disappeared to go sleep in the break room. The shower barely had pressure it also leaked all night.

3.5

Good - 3.5 out of 5

Ellis Wed, 17 April 2024

Good

3

Pleasant - 3.0 out of 5

Stephanie Tue, 16 April 2024

Don't have high expectations for...

Liked: It was close to the airport which was very convenient for my flight leaving the next morning
Disliked: I paid for the booking through the app. Upon arrival I was told by the man working the desk there would be a $100 security deposit, but that it would be released once I checked out.. This information was not listed on the booking. I paid the deposit and when I checked out the next morning, I was told the deposit would be released. 2 days later I checked my bank and the deposit had cleared. I contacted the hotel and was told it would be refunded in 3 to 5 business days. This is also information that was not proved at check in or check out. Also, the free breakfast consisted of a coffee pot, nutigrain bars, and instant oatmeal... again not meeting expectations of the listing. The bed was a single mattress on a metal frame that squeaked every time you slightly moved and the bathtub faucet had a steady stream that ran the entire time. The room appeared clean but I still wasn't brave enough to walk on the floors in bare feet.

0.5

Poor - 0.5 out of 5

Tyra Tue, 16 April 2024

Find somewhere else to stay

Disliked: 2 out of the 6 plugs in the room worked. Mattress was filthy and stained. Carpet smelled of cigarettes and marijuana. The shower had poor pressure and there was no stopper for taking a bath.

4

Very Good - 4.0 out of 5

Nadine Tue, 16 April 2024

Very good

5

Exceptional - 5.0 out of 5

Matty Mon, 15 April 2024

Exceptional

5

Exceptional - 5.0 out of 5

Ronald Mon, 15 April 2024

Exceptional

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Extended Stay America Suites - New Orleans - Airport 2300 Veterans Boulevard, Kenner, LA