Extended Stay America Suites - New Orleans - Airport Guest Reviews
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1.3 miles from Kenner centre |
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Wiltz Sun, 21 April 2024
I was switched twice so...
Liked: NOTHING!!! The place is DISGUSTING!!!!
Disliked: EVERYTHING!!! Do not walk into this hotel!
Samantha Fri, 19 April 2024
Good
Alessandra Thu, 18 April 2024
Very good
Liked: Room and bathroom were clean and comfortable, and staff simply amazing! Good location to reach both the airport and downtown.
Disliked: On booking.com, they include shuttle service and breakfast, but at check-in, I was informed that shuttle service is not provided, and breakfast is just grab&go coffee and granola bars "because of covid". And it was in April 2024.
Melissa Wed, 17 April 2024
The roaches met me at...
Liked: Absolutely nothing.
Disliked: The roaches the rude over night worker whom disappeared to go sleep in the break room. The shower barely had pressure it also leaked all night.
Ellis Wed, 17 April 2024
Good
Stephanie Tue, 16 April 2024
Don't have high expectations for...
Liked: It was close to the airport which was very convenient for my flight leaving the next morning
Disliked: I paid for the booking through the app. Upon arrival I was told by the man working the desk there would be a $100 security deposit, but that it would be released once I checked out.. This information was not listed on the booking. I paid the deposit and when I checked out the next morning, I was told the deposit would be released. 2 days later I checked my bank and the deposit had cleared. I contacted the hotel and was told it would be refunded in 3 to 5 business days. This is also information that was not proved at check in or check out. Also, the free breakfast consisted of a coffee pot, nutigrain bars, and instant oatmeal... again not meeting expectations of the listing. The bed was a single mattress on a metal frame that squeaked every time you slightly moved and the bathtub faucet had a steady stream that ran the entire time. The room appeared clean but I still wasn't brave enough to walk on the floors in bare feet.
Tyra Tue, 16 April 2024
Find somewhere else to stay
Disliked: 2 out of the 6 plugs in the room worked. Mattress was filthy and stained. Carpet smelled of cigarettes and marijuana. The shower had poor pressure and there was no stopper for taking a bath.
Nadine Tue, 16 April 2024
Very good
Matty Mon, 15 April 2024
Exceptional
Ronald Mon, 15 April 2024
Exceptional