Extended Stay America Suites - Nashville - Franklin - Cool Springs

Very good

Decent if you need a...

Liked: Nice location. Clean outside. Good parking.
Disliked: Listing said great breakfast. I didn’t click the extended drop down description that details its only pre-wrapped mini muffins, bars, and coffee. We had to clean our bathroom when we arrived because there were dead bugs in tub and floors. Maybe not all rooms, but our beds were in need of an update (old squeaky spring mattress). The room doesn’t match the exterior. I say all this not as someone who stays in high end hotels, but as a father on a teacher budget who stays in other budget hotels with free parking and breakfast like comfort inn, La Quinta, and holiday inn express. So, my expectations aren’t outrageous by any means.

Not great

Passable

Very good

If you’re going to stay...

Liked: We didn’t even get to stay. We booked for one night as a little adventure to get out of town. We booked Saturday for the following night and into Sunday. We left Saturday and got there @1am. Went inside it check in and they told us we could no longer check in because it was after midnight and it was technically Sunday. We still would’ve been out of the hotel by check out time later on. But we end up driving all the way back home due to this. I’ve checked into many hotels after midnight. So not quite understanding why we were allowed. All the receptionist said was there was nothing she could do

The place to stay in...

Liked: Everything was perfect. From the staff to the beds to the location. Couldn't ask for anything better.

Superb

Liked: It was very quiet. The kitchenette was so nice to have. I also liked that there was no carpet. I would definitely stay here again.

Exceptional