Extended Stay America Suites - Nashville - Franklin - Cool Springs Guest Reviews
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6.1 miles from Franklin centre |
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Lanham Tue, 23 April 2024
Wonderful experience
Liked: The room was comfortable and everything worked appropriately. It was a good price for everything included; small kitchen, 2 beds, ect. I was not disappointed at all. It was in a great location, with plenty of restaurants and stores nearby.
Disliked: Everything was fantastic.
Sarah Tue, 9 April 2024
Liked: Location
Disliked: I dont like the counters on kitchenette and bathroom. Dated The lights and no usb chargers on each side of bed Also have to go to office to get hair dryer
Escorcia Tue, 9 April 2024
When returning,I would definitely reserve...
Liked: Staff and housekeeping are friendly, the location is near the Williamson Expo Center plus convenient near by restaurants.
Mark Sun, 7 April 2024
Disappointing
Disliked: Very outdated and didn’t feelCozy. Maybe the vinyl flooring and coils bathroom
Michelle Thu, 28 March 2024
Bad
Disliked: That I couldn't stay, because no one was at front desk, door was locked. Wouldn't answer the phone. It was very upsetting.
Amanda Sat, 23 March 2024
Staff was great. Room needs...
Liked: Location was nice and the staff was friendly and helpful.
Disliked: The room had a weird odor and needed some deep cleaning. Floors needed mopped, electrical outlet by the bed was covered in dust and hair.
Mary Mon, 11 March 2024
Franklin
Liked: I had requested a ground floor but they had none left when I arrived at 7 pm. To keep my request, they gave me a free upgrade to a king suite.
Disliked: Coffee service in morning could be better. I wish there was more grass for my dogs.
Douglas Sun, 3 March 2024
Very good
Mohamed Sun, 3 March 2024
Pleasant
Liked: Friendly employees
Verified Hotel Guest Mon, 5 February 2024
Liked: The location was the only thing that I liked.
Disliked: I didnt care for the hotel at all!!! After traveling for hours, no restroom in very tight unattractive lobby, no sit down breakfast only grab & go, room doors on the outside, etc. I felt that info on website was false! Very displeased that I cancelled!