Extended Stay America Suites - Minneapolis - Airport - Mendota Heights

Poor

Liked: I loved its proximity to the Mall of America
Disliked: The elevator was not working and we had to go to the 4th floor. We are both elderly seniors who are disabled?

Terrible experience

Liked: We did not like our stay
Disliked: There was a pee looking stain on the front comforter and blood looking stains on the sheets so we had to sleep on top of the bedding with towels as the front desk refused us new bedding. It also smelt like bleach and fans as if there may be mold. Additionally there were weird flashes from the bathroom and broken items in the room.

Meh!

Liked: Room and bed were comfy. A/C worked well. Which was welcome with outside temps in the 90s. Location was great for my needs.
Disliked: TV in room did not work. Upon checkout, I mentioned this to the desk attendant and his reply was, "Oh, yeah, we know". Why, then, would you give me that room? Elevator was out, so had to use stairs, which is no problem, but stairwell was dirty and wet , something had spilled and was not cleaned up for hours. Also mentioned this to the desk attendant and he didn't even respond.

Very good

Very good

Liked: Good location
Disliked: The bolt lock did not work. Noisy. Also a leak from the upper level into our room.

Pleasant

Liked: It was clean and the staff were friendly
Disliked: Some of the other guests were very loud

Very good

Exceptional

Liked: Everything was excellent
Disliked: No pool

Would not recommend

Liked: Price that's it
Disliked: Loud all night, loud music, yelling and banging and just non stop. Creepy ppl lingering outside my window. Will not stay there ever again.