Extended Stay America Suites - Miami - Airport - Doral Guest Reviews
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|12.5 miles from Miami centre|
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Maeriellucille Mon, 11 October 2021
Charged twice placed back of...
Liked: The hotel receptionist charged me twice. She had no customer service and she also putting me as far as possibly possible in the back of the hotel trying to make my walk as dangerous and long as possible. She was purposefully not assisting me with anything and purposefully mean and hateful. I think she is racist.
Disliked: She stated ?what is wrong with you?? And she lied to me about charging me twice?
Verified Hotel Guest Sat, 4 September 2021
Liked: I love everything about the hotel and the staff.
Disliked: My opinion. I think you should hire and have someone that speaks English in the early mornings and also always have someone at the front desk. I am tired of waiting 30 min or more for someone to arrive at the front desk in the lobby. Not acceptable.
Karen Tue, 31 August 2021
Verified Hotel Guest Sat, 21 August 2021
Liked: I love all the staffs. They are so nice, caring, and helpful.
Alexander Thu, 19 August 2021
Denise Wed, 18 August 2021
Liked: People let us stay a little earlier than we were supposed to. That?s due to our flight. Very clean and good customer service.
Jessica Wed, 28 July 2021
Disliked: There were tiny roaches
Vera Mon, 19 July 2021
Liked: Location was good cus u like 3 minutes from Walmart n surrounding around of stores
Disliked: Had to get my own cooking utensils (pots and pans)
Edgar Wed, 14 July 2021
Liked: I?ve stayed at this facility in the past, without any issue..
Disliked: It was pretty disgusting finding roaches In The bathroom and around the fridge?I spoke to the manager Alex about the situation, to tell me he would call me back once he would check the room.. I haven?t heard from him so I am assuming he hasn?t had time to do so.. this was Monday July 5th.. called multiples times days that followed and could never get a hold of him? even left messages and still nothing? this is terrible customer service..
Christian Sat, 19 June 2021