Extended Stay America Suites - Miami - Airport - Blue Lagoon

It was a terrible experience....

Liked: Nothing
Disliked: Rooms was smell

Exceptional

Liked: Outstanding service

Very good

Pleasant

Won’t stay here again unless...

Liked: Large parking lot, large room
Disliked: After asking for the rom to be cleaned because there was still food in the refrigerator and asking for new sheets( the sheets had dirt from previous tenant) I was told that no one could change them or clean the room while I was out as they didn’t have maid service that day. Fine. Then I asked to have sheets and I’d change them myself. She said she’d stop by the room to drop them off. Apparently they didn’t have any sheets at all because I ended up sleeping on plain mattress. No pillow.

Passable

Bad

Disliked: The facility was not clean smile like mold, and had roaches . There is nothing my children or I like. They wa t to check out before we even check in.

Good

Liked: The location it's good, very near the airport.
Disliked: The AC it's too old and makes alot of noise, dificult to sleep.Also went for breakfast at 9:30 and the lady at the reception pretty much took the coffee machine out of my hands, didn't even wait for me to pick up a muffin or finish to serve the coffee. Not very nice.

Exceptional