Extended Stay America Suites - Memphis - Germantown West Guest Reviews
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Dc Mon, 23 June 2025
Good
Liked: Front desk employee was nice
Disliked: Had a weird smell. Breakfast was horrible and Noone there to check me out
Amil Sun, 22 June 2025
Passable
Li Wed, 18 June 2025
I know it’s just a...
Liked: It’s quiet
Disliked: I booked a non smoking room, but the room smells like heavy cigarettes the moment we entered. The smoke alarm went off when we tried to open the windows to air the smell out so we had to close them. Very disappointing.
Anonymous Tue, 10 June 2025
Very good
Anonymous Thu, 29 May 2025
Very good
David Sat, 17 May 2025
Superb
Hamilton Fri, 16 May 2025
One word, deplorable
Liked: Absolutely nothing
Disliked: I went down for breakfast at 7 a.m , they had 10 strawberry nutrition grain bars, a few blueberry muffins and condiments for drinks. I poured a cup of coffee and it looked like tea. I brought it to the attention of staff and he responded, "that's the way we make it."Absolutely, unacceptable Also, the room had a very fowl odor. I killed several bugs, mold in the shower area. Absolutely, unacceptable
Shannon Thu, 15 May 2025
Pleasant
Liked: The staff were very accommodating & made sure we had clean towels.
Disliked: I didn't like the key cards deactivating every time it touched a phone, key fob, etc....
Tamika Fri, 2 May 2025
The hotel was very clean...
Liked: Everything was good
Disliked: Nothing
Antlito Wed, 30 April 2025
Exceptional
Liked: Everything