Name: Extended Stay America Suites - Memphis - Germantown West
Address: 6325 Quail Hollow, Memphis, TN
Telephone: (888) 420-1645

Affordable Comfort Near Memphis Music Hotspots

Why Concert-goers love it

24-hour front desk

free parking

Who this Hotel is great for

Groups of friends who want to save on food with in-room kitchens

Solo travelers catching a favorite act and looking for a quiet night's sleep

Couples making a weekend concert getaway

Fans who prefer to recover in a low-key atmosphere

Budget-conscious music lovers who still want comfort and convenience

Food and Drink Options

Grab-and-go breakfast served daily—ideal after a late night out

In-room kitchenettes let you prep snacks or meals on your schedule

Vending machines available 24/7 for quick bites

Several casual eateries and fast food options are within walking or short driving distance

Nightlife Options

Easy access to downtown Memphis nightlife via car or ride-share

Nearby local bars and restaurants in the Germantown and East Memphis areas

Not a party hotel—great if you’re winding down post-show

What People Say

Guests love the spacious rooms and kitchen facilities for longer stays

Praised for its quiet environment and friendly staff

Many note the good value for the price, especially with free parking and Wi-Fi

Areas for Improvement

Some furnishings could use a refresh, but everything is clean and functional

No on-site restaurant or bar—but the kitchenette setup makes up for it

Not walkable to downtown venues—plan for a drive or ride-share

The Bottom Line

Extended Stay America Suites - Memphis - Germantown West Guest Reviews

Overall Average Score:

Pleasant (3.35 out of 5)

Write a review

Very good

Superb

One word, deplorable

Liked: Absolutely nothing
Disliked: I went down for breakfast at 7 a.m , they had 10 strawberry nutrition grain bars, a few blueberry muffins and condiments for drinks. I poured a cup of coffee and it looked like tea. I brought it to the attention of staff and he responded, "that's the way we make it."Absolutely, unacceptable Also, the room had a very fowl odor. I killed several bugs, mold in the shower area. Absolutely, unacceptable

Pleasant

Liked: The staff were very accommodating & made sure we had clean towels.
Disliked: I didn't like the key cards deactivating every time it touched a phone, key fob, etc....

The hotel was very clean...

Liked: Everything was good
Disliked: Nothing

Exceptional

Liked: Everything

Exceptional

Liked: The discount price for the room was reasonable. The staff was nice and welcoming.
Disliked: The room could have been cleaned a little better and the people in the room above us are very noisy and is not considerate of the guests below them.

Exceptional

Good

Liked: The front desk that checked me in didn’t give proper instructions or information and didn’t greet nicely. After I stated I paid for it on booking.com, she told me to stick my card in the machine, I said is it gonna charge me again. She said no but I still had the purchase with drawn my my account still

Exceptional