Extended Stay America Suites - Memphis - Germantown West

Exceptional

Liked: The discount price for the room was reasonable. The staff was nice and welcoming.
Disliked: The room could have been cleaned a little better and the people in the room above us are very noisy and is not considerate of the guests below them.

Exceptional

Good

Liked: The front desk that checked me in didn’t give proper instructions or information and didn’t greet nicely. After I stated I paid for it on booking.com, she told me to stick my card in the machine, I said is it gonna charge me again. She said no but I still had the purchase with drawn my my account still

Exceptional

For one night. The place...

Liked: The woman working front desk was very nice
Disliked: The first room I was in the TV was not working. The second room that I was given, the TV was also not working. And the third room smelled like cigarettes. At least the TV was working though. Also, there wasn’t even a shower curtain in that room.

Pleasant

Definitely will be booking again

Liked: Staff an the hotel it’s self
Disliked: N/A

Very comfortable, clean and valuable...

Liked: Clean, luxury feel and quiet. Very easy and quick to book
Disliked: Late night no staff for utensils

Exceptional

Liked: Everything was amazing