Extended Stay America Suites - Los Angeles - Torrance - Del Amo Circle

Disappointing

Superb

When a room is reserved,...

Liked: Convenient
Disliked: Even though I reserved a double queen room with pre approval of late check in, my room was given away. Two people had try to sleep on that awful sofa bed. If a room is reserved then please honor it.

Pleasant

Liked: The attendant was very nice
Disliked: Very datedRandom refrigerator in hallStovetop needed deep cleaning

Good

Disappointing

Superb

Liked: Room was very nice. Staff was very helpful
Disliked: Almost every evening, the occupants above me were loud and continued to stomp on the floor. I reported each night to the front desk. Some nights were worse than others as I tried to recover from surgery on my hip and taking medications post -op. The noise from above really upset me.

It was like being a...

Liked: There was a non-functioning flat screen TV that looked expensive and was nice.
Disliked: The location which is all high end office building, luxury apartments and shopping is very nice. You property is this honey bucket amongst a civilized scenery. Only on your are there people sleeping in their car, abandon cars, trash everywhere, people who obviously are not staying in your hotel wandering around the parking lot looking for cars to break into.

Thank you to all the...

Liked: The staff here is great. Very calm and courteous.