Extended Stay America Suites - Los Angeles - Chino Valley

Superb

Liked: Christina, at the front desk, was AMAZING at check-in! Then later, brought dishes & utensils to our room for our Thai Food Delivery🤗Went out of her way and we’re very appreciative!
Disliked: The only thing I didn’t realize was missing, when I booked, was a pool.

Exceptional

Not going back!

Liked: Nothing specific
Disliked: For an extended stay, there were no utensils, cups, plates in the room. Yes one could “order” them..but didn’t I order a room? Also, no coffee machine. In today’s day and age a MUST. Hallway floor and elevator dirty. Breakfast- awful. Period.

Exceptional

This place is very dirty...

Disliked: This place is very dirty old Blood stains on the sheets, nails on the floor. I had to leave.

Exceptional

Liked: Service
Disliked: No complaints

Very good

Very good

Liked: I had a goodstay at this motel! The room was clean, cozy, and well-equipped with everything I needed for a comfortable night. What really stood out to me was the exceptional service. The staff Christine was incredibly friendly, welcoming, and always ready to help with a smile. They went above and beyond to make sure I felt at home. I truly appreciated their kindness and professionalism.

Superb