Extended Stay America Suites - Los Angeles - Burbank Airport

Exceptional

Liked: Quiet and comfortable

Good location, close to a...

Liked: Location was close to airport. We traveled to attend a family funeral.
Disliked: The carpet was recently cleaned & still wet. The room had a very strong musty order. I appreciate it was clean, too bad the carpet was still damp.

Bad

Disliked: The Amenian gal on Sunday night was horrible. Condescending......and did not care about the customer. You don't treat people like that, much less Senior citizens.

Good

Could be clearer

Liked: The general cleanliness was lacking. The shower had hair in it. The bathroom sink was clogged. The curtain to the “closet” was dirty. But staff was wonderful and location was great

Might visit this place again…...

Liked: Room had a broken recliner and the shower only gave lukewarm water. There were trucks parked in the handicap spots that were clearly not handicapped

Exceptional

Superb

Good