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Extended Stay America Suites - Knoxville - West Hills

eef - (888) 420-1645
Extended Stay America Suites - Knoxville - West Hills, 1700 Winston Rd., Knoxville, TN -(888) 420-1645
Area: Knoxville West
(Map)
3.5
HOTEL RATING: 
GOOD
3.5 out of 5 (223 Ratings)
1.0 miles Open Chord Music Knoxville
v4 mins driving
BOOK ONLINE OR CALL - (888) 420-1645
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The Spotlight on Extended Stay America Suites - Knoxville - West Hills

Budget-Friendly Comfort Near Knoxville's Live Music Scene

Modern and practical, Extended Stay America Suites - Knoxville - West Hills sits in West Knoxville, about 8 miles from downtown’s biggest concert venues and event centers. This 2-star hotel offers air-conditioned suites with full kitchens, free WiFi, and flat-screen TVs, making it a solid choice for travelers who want space to unwind without breaking the bank.

Why Concert-goers love it

This hotel puts you within easy driving distance (around 15–20 minutes) of major Knoxville venues like Neyland Stadium and the Knoxville Convention Center. After the show, come back to peace and quiet—guests often mention the hotel’s low noise levels and relaxed atmosphere. Rooms come with kitchenettes, ideal for late-night snacks, and with check-in at 3:00 PM and check-out at 11:00 AM, there’s enough flexibility for a comfortable stay.

Who this Hotel is great for

Groups of friends who want to share a suite and save
Solo travelers attending a dream concert or festival
Couples planning a weekend music getaway
Fans who need a quiet place to crash after the encore
Budget-conscious music lovers who prioritize space and value

Food and Drink Options

While there’s no on-site restaurant, each suite includes a full kitchen with a fridge, stovetop, microwave, and dining area—perfect for prepping something quick post-show. The hotel is also close to plenty of casual dining spots and grocery stores in West Hills. Complimentary breakfast items are available for grab-and-go in the morning.

Nightlife Options

This isn’t a party hotel, but it’s just a short drive to downtown Knoxville’s bars, breweries, and live music venues. If you're looking for a low-key nightcap, head to one of the local lounges nearby or bring something back to enjoy in the comfort of your suite.

What People Say

Guests love the clean, spacious rooms and the convenience of the in-room kitchen. The staff often gets high marks for being friendly and helpful, especially when offering local tips. Many reviewers note the hotel is a great value for longer stays or weekend trips.

Areas for Improvement

While the hotel covers all the essentials, it’s a no-frills property—don’t expect luxury touches or trendy decor. Some guests mention that the building could use minor updates, and housekeeping is weekly unless requested otherwise.

The Bottom Line

For concert-goers looking for affordable, extended-stay comfort near Knoxville’s music venues, this hotel hits the right notes with space, convenience, and value.
Enter Your Dates
4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Coffee shop
` Hair dryer
` Bathtub
` Microwave
` Coffee/tea maker
` Refrigerator
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` alarm clock
` kitchenware
` Family Rooms
` Free Wi-Fi
` Kitchen
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` Sofa
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Non-smoking property
` Separate shower/bathtub
` Spa services
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Outdoor recreational features
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Extended Stay America Suites - Knoxville - West Hills Guest Reviews

Overall Average Score: 
Good (3.5 out of 5)

Write a review

2.5

Fair - 2.5 out of 5

Avery Mon, 9 June 2025

Passable

0.5

Poor - 0.5 out of 5

Christopher Mon, 2 June 2025

Don't ever use this property...

Liked: We were given room 120 but the fridge would not open past the cooker. We moved to room 106 which smelled like a dirty ashtray. The manager (Sarah) called a cleaner to "freshen up the room " by washing the floor--it didn't work!!! The place felt unsafe with people banging on the door at 2.30 a.m demanding access. The disturbance at 2.30 a.m was reported to reception whose attitude was "it was nothing unusual". Senior staff from Extended Stay should visit this property as it's a disgrace to the brand. We would never use Extended Stay America based on this property!!!!
Disliked: Everything!!!

0.5

Poor - 0.5 out of 5

Robert Sun, 1 June 2025

Bad

Liked: Location
Disliked: Terrible conditions, terrible staff. room 302 had black mold under the sink and on the ceiling in the bathroom. there was stickers stuck on all the tables. The TV had no reception no channels no nothing and once it was brought to the staff‘s attention, nothing was done. Even the towel rack above the toilet in the bathroom was broken and on the floor. Beware of this place do not Attempt to stay there.

4

Very Good - 4.0 out of 5

Anonymous Thu, 22 May 2025

Very good

3

Pleasant - 3.0 out of 5

Mynuong Wed, 21 May 2025

Fine. If needed, I will...

Liked: The hotel is in a very good location, reasonable price, full facilities.
Disliked: It smells a bit when you first move in. Overall it's clean but the toilet is very dirty, looks like it hasn't been cleaned. The room card can only be used once, if you accidentally leave the room you will have to ask the staff to use the card.

4

Very Good - 4.0 out of 5

Gerald Sat, 17 May 2025

Very good

3.5

Good - 3.5 out of 5

Jennifer Mon, 14 April 2025

Good

5

Exceptional - 5.0 out of 5

Medzie Sat, 5 April 2025

Exceptional

4

Very Good - 4.0 out of 5

Margret Tue, 18 March 2025

Very good

2

Disappointing - 2.0 out of 5

Donna Wed, 5 February 2025

Disappointing

Liked: Property was close to everything I had to go.
Disliked: The room and especially the bathroom needed a good cleaning. Shower was very dirty.

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Extended Stay America Suites - Knoxville - West Hills 1700 Winston Rd., Knoxville, TN