Extended Stay America Suites - Kansas City - South

Passable

Disappointing

Will not stay again

Liked: I liked the location
Disliked: The hotel looked like a homeless shelter and it had a bad smell …. The staff was great

Disappointing

very unpleasant stay

Disliked: spotted a roach crawling on the counter. asked if there was a laundry room and the person behind the desk pointed me in the direction of where it was at. When I got in there it had 4 washers and 4 dryers and all but one washer and one dryer had OOS stickers on them. asked the front desk if they sold any detergent and they said no. i understand that it is an extended stay but if they are going to cater to 1 or 2 day stayers they should at least have vending with detergent. It was a no cash facility so everything was by card only and the vending machines didn't even work. For the facility to be non smoking the halls sure did reek of marihuana.

Good

bad.

Liked: the manger David was very rude and rushed us a lot . and also ignored us while we were trying to ask about information and for a bathroom . b
Disliked: the manger David was very rude and rushed us a lot . and also ignored us while we were trying to ask about information and for a bathroom . but we were told by staff since he's the boss it doesn't matter also we're going to charge us for trash , but wasn't said on the paper hand out at all upfront . also no cleaning of rooms at all in 3 days .

Passable

Liked: The closeness to work

You get what you payed...

Liked: What I liked was the price but you do get what you pay for.
Disliked: There breakfast was just coffee and j my muffin. It was a sad moment for my honeymoon.