Extended Stay America Suites - Kansas City - Airport

Exceptional

Good

Exceptional

Exceptional

Liked: I liked the location and the staff were really friendly.It was clean and my daughter and I had a very pleasant stay.
Disliked: I have no complaints.

My stay was unpleasant because...

Disliked: They used dirty mop water in my room. I cleaned my floor with a towel. They mopped it the next day. Had my room smelling like animals and left pet hair on my floor. I don’t have any pets.The shower curtain smells like someone gave their dog a bath. No one ever mopped or vacuumed the hallway or commons areas for the whole two weeks we stayed there

Bad experience

Liked: Very
Disliked: Dirty roomDirty carpetSmelly room Bad breakfast Pet inc

Exceptional

Liked: Very helpful in accommodating staff

Very good

Disappointing

Disliked: The bathroom did not look clean. There was urine on the seat and the bathtub seemed to have mold.