Extended Stay America Suites - Jacksonville - Salisbury Rd. - Southpoint

Bad

Bad

Exceptional

Liked: I absolutely loved everything about this hotel and the staff. From the very beginning the staff was helpful, friendly and accommodating. I ended up staying a few extra nights instead of the one night that I planned on staying and I definitely plan on returning to this location in the near future for any of my get aways! Tawanna, Shay and the manager who's name I apologetically can't remember were all very professional, welcoming and super friendly! Thank you ladies for everything
Disliked: I loved everything!

Exceptional

I enjoyed the ladies at...

Liked: It was very convenient
Disliked: Nothing really I stayed in my room

Bad

Liked: They could.not accommodate me they suck

Exceptional

Liked: Clean
Disliked: Vending

We stayed for an hour...

Liked: When we checked in there were no rooms available with a double bed that I reserved. I was told because the 3rd party doesn’t update their website right away. At least they gave us two rooms without the reservation fee. The ladies at the front desk were very pleasant. I do believe they know the condition of the hotel and I hope that if in their power they can get the owner to do something about it.
Disliked: Unfortunately the facilities need a major update. When I got into my room wires were sticking out of the ceiling. The room my boys stayed in next door, there was hair on a bar of soap that wasn’t thrown out from the previous guest. Both room had a less than pleasant smell. Setting off my allergies. The kitchenette needs updating.

Exceptional