Extended Stay America Suites - Indianapolis - Airport - W. Southern Ave.

Liked: Very basic hotel, like I expected. Good for the price.

I would give it a...

Liked: Nothing!!!
Disliked: We arrived at the hotel 20 mins before check-in time and waited 45 mins past our check-in time to come to a room with broken furniture, dirty matresses, and a bathtub chipping away. This is the first time I stayed in a hotel that made me feel like I had to wear my shoes in the room. The concierge "forgot" to bring a roller bed to the room after multiple requests. "Breakfast provided" was a coffee maker in the lobby with coffee that wasn't fresh.

Did not check us in

Liked: Not much
Disliked: They could not check us in, we waited from midnight till 3am. Even though we paid the money, their system was down.

Pleasant

Won’t be back

Liked: The desk clerk
Disliked: First room smelled like an ash trayThe next 2 rooms had water on the floor The room we ended up with had no pull out couch and the shower was not clean

Bad

Disliked: Old rusted tub and water through out the floor from the ac or busted pipe

Bad

Liked: Do not stay here! Holes in the walls, paint peeling off walls and the lining of the tub was completely coming off in the room they assigned us... It's just disgusting!
Disliked: Seriously DON'T STAY HERE! It's run down and nasty! It's not even worth a 1 star review! Stinks, completely broken down and falling apart!

I left after 20 minutes...

Liked: Hesus was a nice host, however everything in the hotel was terrible to the point that we have to leave and book in another hotel
Disliked: It was super dirty, I asked to be relocated to a different room and apparently they were worse than mine. Also the AC had mold and the toilet had poop on the lid. Bathtub didn’t have paint. Never again will book.

My family and I enjoyed...

Liked: It was peaceful, very comfortable and accommodating.
Disliked: The exercise room have 2 pieces of equipment and neither of them work. Staff said the pool was closed for maintenance but is overgrown and doesn't look like it's been open for years

Bad