Extended Stay America Suites - Houston - Westchase - Westheimer

The stay was Great will...

Liked: Convenient for work, clean , nice size Room and staff was friendly and understanding
Disliked: No Dishes to cook with

Exceptional

Bad

Liked: Roaches everywhere

I wasted $176.90 for to...

Liked: It’s quite
Disliked: Couch bed was horrible for my kids and also the tv wasn’t playing right and they need to do something about those roaches it were everywhere that’s very unacceptable

Exceptional

Nothing

Liked: I didn't get a room there
Disliked: Booking.com didn't have my room I wanted but it was on line and took my money

Superb

Liked: Love the beds and kitchen they were very nice

Disappointing

Liked: Price was good, staff was very kind and friendly
Disliked: Boogers on the wall. Dead bugs in the toilet. No hot water, no blankets, the floor was sticky

Good location, but roach problem...

Liked: Location is very good
Disliked: Lots roaches, broken cabinet door. Didn’t have microwave oven, one front desk man said there is no microwave provided, but next day the lady in front desk said there should be one provided.