Extended Stay America Suites - Houston - Sugar Land Guest Reviews
Write a review
3.0 miles from Sugar Land centre |
Write a review
Pam Thu, 13 March 2025
Ok if on a budget.
Liked: Price seemed good. Refrigerator was clean and cold.
Disliked: Lobby had a stale cigarette odor. Hallways had a musty odor. Our room had a strange odor. We sprayed with Lysol and it got better for a while and then the odor came back. Strange substance on coffee table. Cabinet doors in kitchenette screwed shut. Kitchenette looked very run down. VERY noisy! We were on 3rd floor and heard dogs barking in nearby room. Kids running and screaming. Elevator was the noisiest elevator I've ever heard. The hotel is right on the freeway and the traffic noise was as if we were standing in the middle of the freeway.
Michael Mon, 10 March 2025
Bad
Sharhonda Mon, 10 March 2025
Uncomfortable!!!!!!!!!!!!!!!!!!!!
Disliked: Everything!! Except the television was nice!
Zachery Mon, 10 March 2025
Exceptional
Nolden- Fri, 7 March 2025
Very poor
Aaron Wed, 5 March 2025
Very good
Marckenson Mon, 24 February 2025
Superb
Deepak Sat, 22 February 2025
Worst hotel in South Houston
Liked: The location.
Disliked: The manager-Ms. Reba Johnson was unprofessional and rude. She also misled us when we had to change rooms. We paid for high speed internet and when we changed rooms the Wifi got canceled. This was never disclosed to us. Ms. Johnson gave us a difficult time to re-connect the WiFi. Secondly, the rooms had roaches and mold in the bathroom. Thirdly, you can smell Marijuana throughout the property. It was our worst experience in a hotel. I will never stay there again!!
Lexie Fri, 21 February 2025
Exceptional
Lexie Fri, 21 February 2025
Exceptional