Extended Stay America Suites - Houston - NASA - Johnson Space Center

Will not be rebooking at...

Liked: Easy access to property from I45. Check-in process was quick and simple.
Disliked: Room selected had a stale odor, refrigerator came forward when handle was pulled, broken smoke detector hanging from ceiling.

Could not be closer to...

Comfortable

Liked: Did what it said on the tin. Could walk to Space Centre.
Disliked: No hairdryer

Superb

Exceptional

The place is outdated and...

Liked: The location
Disliked: The parking lot was very dark and I did not feel safe

Ok stay

Liked: Close to area I needed to be in. Very no frills accommodations. Staff wasn’t rude but wasn’t friendly either. Grab and go breakfast was ok. Lack of things like two soaps and one shampoo nothing else. Also having to request dishes in the room bs the being available. Should have spent a little more and gotten something nicer.

Poor

Liked: The hotel wasn’t bad, but they charged me again the full price, although I already paid in advance through booking.com.
Disliked: I paid my stay in advance with booking.com, but when I arrived at the hotel, I was told that they did not receive any money and I could only check in after I agreed to pay again. So now I paid twice. They told me I should contact booking.com for a refund.

Great place to stay with...

Liked: I liked it all of it. The staff and the breakfast was fair. Most importantly I felt like it was at home. Comfortable and relaxing. Thank you extended stay America!!!