Extended Stay America Suites - Houston - Katy Freeway - Energy Corridor

I was considering making this...

Liked: It was much better than it was in 2023. Parking was good. The front desk workers were kind and considerate. They did their best to accommodate me.
Disliked: They didn’t refund me after I cancelled my stay on the first day of the 7 days I had booked. They charged me $250 for damages and I paid almost $700 to not even stay 1 night. For reference, I’m homeless.

Stealing my money

Liked: The room was fairly clean on arrival
Disliked: This place has tons of kids running around it at all hours. They pull the fire alarm in the middle of the night to prank everyone and run into cars in the lot with their bikes and balls. You WILL NOT SLEEP. The camera system doesn't work so you are risking life and limb. When some kid pulled the alarm at 4am I asked to be checked out early and they not only still charged me, but they still have me checked in. Roaches everywhere and even though they advertise breakfast, there is none. Avoid this place.

Exceptional

Exceptional

Bad

Liked: The staff

Bad

Pleasant

Easy going

Liked: Clean and cool rooms
Disliked: Nothing

It was decent all around...