Extended Stay America Suites - Fort Worth - Southwest

Bad

Terrible, I had to get...

Disliked: They did not have a booking for me even though I had a confirmation number from you.

Great staff

Liked: Great location, great staff, clean

Kool beans

Liked: Great ppl great location
Disliked: N/a

Do not stay here!q up

Liked: Staff
Disliked: Almost everything. Let's start with the lobby. Front door had dead roaches before walking in. Soon as we walked in there was a funky smell. After we checked in and walked to the elevator the stench got stronger. Soon as the elevator doors opened it seemed sketchy, dirty and smelled. Walked down to our room on the 3rd floor down the hall way and the smell was still lingering and strong. We went into our non smoking room and it heavily smelled of smoking. Checked out the rest of the room. The provided kitchen was dirty, pain layer was peeling off from the bottom drawers, the bathroom shower had hairs in it. We sat down for 10 minutes and our allergies and my wife's asthma started acting up due to the heavy smoke smell in the room. After that we grabbed our stuff and immediately told the front desk and she was more than happy to refund us. We left and found a much better hotel in downtown

It was a disaster from...

Liked: Don’t know wasn’t interested as ; no fruit/ eggs / etc is what a breakfast should be !
Disliked: Fixing stopped up sink,; kitchen faucet not coming off in my hand when I turned it on, a phone in room that was connected ,having utensils, pots ,pans , in kitchen toUse as wished ,

Poor

Very good

Worst place been at

Liked: The staff was nice
Disliked: The room itself and the bed was so uncomfortable