Extended Stay America Suites - Fort Worth - City View

Clean room - had everything you need.

Disappointing

Passable

Disappointing

I was told there were...

Liked: Nothing
Disliked: When we got there she said they did not have a room and suggested we lug all out bags or catch another Uber to another extended stay. With no promise of a room. I did not a get a room AND THEY STILL TRIED TO CHARGE ME AFTER TURNING ME AROUND!!!

Thank goodness this was a...

Liked: Nothing due to traveling 6 hours with my family I was willing to lose my money and go somewhere else
Disliked: Everything ! When we first arrived we should have left a woman was hoping out of one man’s car and got in another one with a different man. My family and I have our luggage we go inside to check in only to see the front desk help stressing . With a lobby full of. The place smelled like dirty clothes and mildew .The ceiling had tiles down and the elevators is scary than getting on a carnival ride . I did not feel safe at all as another worker came in to take over was extremely rude and did nothing to help her coworker . We get up to our non smoking room due to both of my daughters being asthmatic for our room to smell like cigarette and feet . We went to turn on lights to have a lamp with no bulbs outlets that did not work and our room door was half way off its hinges somebody could have literally kicked it open while it’s locked and came into our room. As supposley there was no other rooms available it was a full night . We were lucky to have received a room key as they stated they were out . Our a/c did not blow very well and made even a funkier smell as blood stains or something were on the hardware floor where it states in the description carpet thank goodness it wasn’t carpet . Our bedding had dark yellow stains along with the actual pillows disgusting . Our toilet set was broke completely as well . I went to ask if there was an ice machine to be laughed at and said that’s what your trays are for in your freezer . Umm do you actually think I would have used those nope. They don’t have trash bins in your room so it’s a inconvenience to have to leave your room scared for your life to enter what they call a trash room that smells like a dead animal in there. The invisible breakfast that also shows as a description was delicious . I stayed here because we plan on moving back in a week and I wanted to see how the facility was I’m glad I did this place needs to be shut down it’s a crack house not a place for leisure .

Refund

Liked: A refund
Disliked: bugs in my room

Disappointing

Disliked: I paid for the Studio Bedroom, the bedroom was spacious but the microwave didn't work. The floors look horrible including the off smell. We couldn't check in until 5:50pm my friends and I had to come back to the hotel multiple times starting from 3pm until the room was cleaned. No accommodation for the extreme waiting. "FREE BREAKFAST "No more like grab and go . Overall will not recommend or coming back.

Pleasant

Would not suggest this place...

Liked: Nothing this place is horrible. We did not stay. Just took the loss and went and got another room.
Disliked: The floors in the room hadn’t been vacuumed or swept no toilet paper no shampoo no conditioner just a horrible place