Extended Stay America Suites - Fishkill - Route 9 Guest Reviews
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Jill Sun, 20 July 2025
Charged a late fee for...
Disliked: Called the front desk for a late check out (noon). Charged a late fee “because the system automatically charges after noon” and I was checked out at 12:02. Eliminating the ability for your employees to make good customer service decisions by have your “system” automatically do something is insane. Asked the person at the desk if I could contact somebody and she said “I don’t know who you would contact.” Googled the customer service number - closed for the weekend.
Anonymous Sun, 20 July 2025
Very good
Pichardo Sun, 6 July 2025
Smart move.
Liked: I estimated my time of arrival and sent a message. Upon arrival my room was made easier for me and the transaction as well.
Disliked: N/A.
Ducre Tue, 1 July 2025
Never again, I am still...
Liked: Nothing!
Disliked: Dogs barked, it smelt like dogs, weed and sewer in all hallways. People selling snacks or drugs out of the window. Remind me of a slum nursing home. I understand people live there but get the crew to CLEAN it. The smell was horrendous. So many sitting at the door smoking, we could barely get through.
Anonymous Tue, 1 July 2025
Everyone was pleasant. Comfortable, quiet...
Liked: Proximity to my activities
Disliked: No complaints
Percy Sun, 29 June 2025
I'd stay again
Liked: Convenience,location,pet friendly,pillows
Disliked: Old appliances, mattress
Saudia Fri, 27 June 2025
BEAUTIFULL
Liked: MORE CONFORT SLEEP
Tomacine Tue, 24 June 2025
excellent service
Liked: The staff is always accommodating and help to all my needs
Anonymous Fri, 20 June 2025
Exceptional
Christopher Thu, 19 June 2025
Exceptional