Extended Stay America Suites - Detroit - Metropolitan Airport

Exceptional

Liked: Everything about it was nice… Bed was very comfortable. The bathroom was magnificent.

Never AGAIN

Liked: The location
Disliked: Towels and sheets had orange stains on them The hotel smells weird all the way, though there. the room smells like someone personal living space. The TV didn't work (no signal), and the window wouldn't close all the way down in the room ... side door was kept open with a rock (bad business). No key pad needed hallways dusty asl just dirty

Disappointed. Some amenities offered on...

Liked: Close to the airport. Price is affordable.
Disliked: No shuttle service to and from airport. No hair dryerNo “do not disturb sign”No hangers in the closet No coffee maker in the room Free breakfast is just coffee, cupcakes and bars.

Booking app is horrible, please...

Liked: Property was great, booking app is horrible though. Huge misunderstanding because of “Booking”. Customer care is garbage, use “Hopper”
Disliked: Loved the property and associates

Passable

Disliked: Room was dirty

Very good

Disliked: The roomI walked into wasn’t clean. Bed not made. Towels on floor! The desk man gave me another room that was perfect!

Superb

Bad

Pleasant