Extended Stay America Suites - Detroit - Metropolitan Airport

Pleasant

Could be BETTER

Liked: The staff did the best they could!
Disliked: The location was fair, but I believe the furniture could be updated and or atleast not broken. The dresser was broken everything looked dirty although house keeper cleaned up. The refrigerator had juice running down the side of the door. I booked a non smoking room that smells like smoke. I'm from Cleveland ohio and I was in Detroit to attend my cousin wedding I had not seen in like 10 years. I arrived to check in at 330pm but it took them 1 hr to find a working iron so, that made me 15-30min late to the wedding that was only 15min from my room. The hallways & elevator was dirty including the cart you put your luggage s on it was filthy juice animals hair. I had to hang all my luggage on hooks just so it don't come in contact with the filthy. I don't like complaining but I felt maybe something can be done if I speak up.The check in desk was even dirty with juice all over counter that I didn't want to sit my $700 purse on it to grab my wallet for staff. I wouldn't want to work or sleep in a environment like this. It don't have to be that bad if they clean up properly.

Bad

Exceptional

Would stay here again.

Liked: The room was more comfortable than I thought it would be .Price was good. Room was big.
Disliked: Trash overflowing by front entry. No ice machine is a big negative for me.Breakfast was next to nothing.

Exceptional

Pleasant

Exceptional

Superb