Extended Stay America Suites - Detroit - Metropolitan Airport

Booking app is horrible, please...

Liked: Property was great, booking app is horrible though. Huge misunderstanding because of “Booking”. Customer care is garbage, use “Hopper”
Disliked: Loved the property and associates

Passable

Disliked: Room was dirty

Very good

Disliked: The roomI walked into wasn’t clean. Bed not made. Towels on floor! The desk man gave me another room that was perfect!

Superb

Bad

Pleasant

Poor

Its cool for what it...

Liked: I like the beds , always clean and super comfortable. The kitchenette is cool jus wish it had a lil oven. Maybe bring or buy an air fryer lol
Disliked: The breakfast is subpar in my opinion, barely Continental. That's my only real complaint.

My stay was unpleasant due...

Liked: Other than being close to the airport there’s really nothing else to like about the property.
Disliked: Upon arrival, the lobby had a strong odor of marijuana and cigarettes, which became even more intense on the second floor where my room was located. The room itself was unclean, there were crumbs scattered throughout the kitchen area, milky stains on the headboard, and the bathroom had not been properly cleaned.