Extended Stay America Suites - Dallas - Plano

We ended up leaving a...

Liked: The location.
Disliked: The room was dirty. My baby’s legs were black from crawling on the floor. The restroom walls were dirty, the tub was stained, and old wash clothed was left on the curtain rod. The pull out mattress was stained. The hotel also had an unpleasant smell.

Very good

Liked: The property location is great. There were ants in my room but I clean the room with bleach and it was fine. The only disappointment was the different smells from others cooking in their rooms that comes into yours. Other than that the staff were great and our stay was pretty comfortable.

Really bad

Liked: Location
Disliked: There was a a live bug crawling in bathroom. We asked for extra towels and was told that we have to return our current towels to get more. There weren't any pots, pans, dishes in the room. Have to go ask for them if you want any kitchen supplies. The included breakfast does not include any hot food. Just prepackaged muffins, granola bars, and coffee rolled out on a cart in the lobby. The plaster on the bathtub chipped off on multiple spots. The pool was green and disgusting. Lol it was a lot of bad. I didn't realize a 2 star hotel was SO bad. My mistake.

Disturbing Experince _ stay away

Liked: Nothing
Disliked: Absolutely Disgusting ExperienceAt first glance, the room seemed okay. But things took a turn for the worse when I opened the sofa bed — it was covered in stains, some of which looked disturbingly like blood. To make matters worse, we found empty syringes under the sofa bed mattress. It genuinely felt like someone had been using the place for drug activity. This is completely unacceptable and a serious health and safety concern. I wouldn’t recommend this place to anyone specially when travelling with family.

Passable

Liked: location & price
Disliked: It was old needed better cleaning

Enjoyed our stay, but the...

Liked: Good price. Convenient location
Disliked: The poor lighting.

Exceptional

Terrible, very unpleasant. I will...

Liked: I didn't like anything, it's the worst place I've ever grabbed. Pésimo lugar The super dirty sofa bed, the broken hand wash, greñas all over the bathroom, garbage in the drawers, there is no place to put on makeup, the person who attended us very badly attended us
Disliked: The closed pool, they told us about breakfast that from 6 to 9, we went only coffee and a bread is all they have. That's not breakfast, bad place, rooms to all parties, very loud music at all hours and people talking very loudly

All in all wasn't bad...

Liked: The price and location
Disliked: A little dirty in the bathroom. Trash was not emptied when checked in. Breakfast selection very limited.