Extended Stay America Suites - Dallas - Plano

Poor

Liked: Our best experience was the pool area. The water felt like heaven. When we went to swim was the only time I felt comfortable during the whole stay.
Disliked: People hanging around the property that weren't guests. The property inside and out wasn't cleaned and bedding was dirty. Guest service was always in the back. They took their time to come help me a few different times. The bathroom was dirty and didn't have toilet tissue, or soap. My room smelled like urine in different spot in my room. The bed was very small

Well, you get what you...

Liked: Location , bed is comfortable,
Disliked: The room is dirty, need to work on the cleanliness of the room so the guest can enjoy , AC needs work , needs newer towels

Very nice good location

Liked: Good location, clean and right price
Disliked: Hard to staff to come to the counter

Very embarrassing for a hotel...

Liked: Nothing
Disliked: No one at front desk, no blow dryer, no kitchen utensils, breakfast was a joke! Hallway smells like dog pee.

Decent , comfortable

Liked: Decent , location is optimal for my work area purpose
Disliked: Friendly staff , location and amenities

The carpets and room were...

Liked: Their was no breakfast. Just coffee and muffin
Disliked: Their were Roaches in my room and the room was filthy

Exceptional

Liked: Affordable, easy to access to road ways, and location

Staff was great but so...

Liked: Loud smelled bad room was not clean beds woe so uncomfortable
Disliked: Was very loud breakfast was muffins and fruit drinks were old

We ended up leaving a...

Liked: The location.
Disliked: The room was dirty. My baby’s legs were black from crawling on the floor. The restroom walls were dirty, the tub was stained, and old wash clothed was left on the curtain rod. The pull out mattress was stained. The hotel also had an unpleasant smell.