Extended Stay America Suites - Dallas - Plano Parkway

Good

Disliked: They kept my $50 deposit i need that back on my card asap.

Pleasant

Good

Exceptional

Bad

Liked: Just location
Disliked: Everything was bad - service,crew, cleaning , what describe in the reservation not connect to the real life and what we get..I never come again to this property

Very good

Liked: Location
Disliked: No gym

Passable

Liked: N/A
Disliked: Cleanliness, only 1 staff from hours 3-11 to do everything,

Very good

Miserable

Liked: It’s so disgusting in there we had no sheets or covers on the bed we were told they don’t carry man because people be stealing their stuff the pull out couch had blood and urine all over it and the bed was very disgusting my kids and my husband all slept on the floor on a pallet we made… it was late and last minute so we couldn’t leave it’s was horrible the bathroom was so so so so so so disgusting!!!! I wish I could give it negative stars my kids cried
Disliked: Disgusting and understaffed