Name: Extended Stay America Suites - Dallas - Plano Parkway
Address: 4709 West Plano Parkway, Plano, TX
Telephone: (888) 420-1641

Extended Stay America Suites - Dallas - Plano Parkway Guest Reviews

Overall Average Score:

Fair (2.55 out of 5)

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Very good

Liked: Location
Disliked: No gym

Passable

Liked: N/A
Disliked: Cleanliness, only 1 staff from hours 3-11 to do everything,

Very good

Miserable

Liked: It’s so disgusting in there we had no sheets or covers on the bed we were told they don’t carry man because people be stealing their stuff the pull out couch had blood and urine all over it and the bed was very disgusting my kids and my husband all slept on the floor on a pallet we made… it was late and last minute so we couldn’t leave it’s was horrible the bathroom was so so so so so so disgusting!!!! I wish I could give it negative stars my kids cried
Disliked: Disgusting and understaffed

Exceptional

Liked: Good

Bad

Liked: Nothing was charged muliiple time on my cridit card and was sitting in room it fill up with a gas for hrs and hrs. Im a disabled vetrean and i have copd, i could barily breath. I go to window she never came. She i used my chase apt tap to pay. What there doing is stacking apps with tap to play and vharging u many times. Google psys then chrome pays then so on. This is going on everywhere near dallas trying to travel i look and it says i spent 5500$ in traveling.
Disliked: Not one dam thing

Bad

Disappointing

Bad

Liked: My suite was not adequately cleaned. I reported the discovery of drug paraphernalia on the couch to the front desk staff in the presence of my children. The potential risk to my youngest child is unacceptable. Despite reporting this to both the front desk and the head housekeeper, I received no follow-up. This experience fell significantly short of the advertised standards.