Extended Stay America Suites - Dallas - Plano Parkway Guest Reviews
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Write a review
Jakala Sat, 19 April 2025
Miserable
Liked: It’s so disgusting in there we had no sheets or covers on the bed we were told they don’t carry man because people be stealing their stuff the pull out couch had blood and urine all over it and the bed was very disgusting my kids and my husband all slept on the floor on a pallet we made… it was late and last minute so we couldn’t leave it’s was horrible the bathroom was so so so so so so disgusting!!!! I wish I could give it negative stars my kids cried
Disliked: Disgusting and understaffed
Yolanda Sat, 5 April 2025
Exceptional
Liked: Good
Spooky Tue, 25 March 2025
Bad
Liked: Nothing was charged muliiple time on my cridit card and was sitting in room it fill up with a gas for hrs and hrs. Im a disabled vetrean and i have copd, i could barily breath. I go to window she never came. She i used my chase apt tap to pay. What there doing is stacking apps with tap to play and vharging u many times. Google psys then chrome pays then so on. This is going on everywhere near dallas trying to travel i look and it says i spent 5500$ in traveling.
Disliked: Not one dam thing
Henderson Thu, 20 March 2025
Bad
Oleaga Mon, 17 March 2025
Bad
Igmer Sat, 15 March 2025
Disappointing
Mai Tue, 4 March 2025
Bad
Liked: My suite was not adequately cleaned. I reported the discovery of drug paraphernalia on the couch to the front desk staff in the presence of my children. The potential risk to my youngest child is unacceptable. Despite reporting this to both the front desk and the head housekeeper, I received no follow-up. This experience fell significantly short of the advertised standards.
Misuzu Fri, 28 February 2025
Exceptional
Bobbie Mon, 24 February 2025
It wasn’t what I expected
Liked: Was spacious had a refrigerator an microwave an hot water an in a great location an staff was very nice
Disliked: Room was run down wasn’t clean had roaches mattresses need replaced an had bugs
Armentha Mon, 17 February 2025
Unless you are desperate, this...
Liked: Was able to pay through Booking.com/Afterpay.
Disliked: On arrival, I had to yell for the hotel staff to get checked in. I left for a couple of hours, came back and my key didn't work anymore. The couch was stained and worn. I wasn't planning on preparing any meals, but the stove/burners had rust surrounding them. I thought the 32 Inch TV wasn't working, until I realized the remote was not the original. I was on the first floor and there were residents above me, extremely loud most of the night. The continental breakfast consisted of a few chocolate muffins, oatmeal packets and coffee. If I could get a refund of, some of the fee, I would gladly accept..