Extended Stay America Suites - Dallas - Lewisville Guest Reviews
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Jacqueline Fri, 27 June 2025
Great decision to stay @...
Liked: Between homes
Disliked: Very impressed with the staff and the cleanliness of the facility.
Jacqueline Mon, 16 June 2025
We would stay here again...
Liked: Wonderful helpful staff!
Disliked: Nothing
Volinetina Wed, 11 June 2025
I never got to stay
Liked: Nothing
Disliked: The discrimination towards me when trying to check inThey turned me away and still tried to charge my card for the stay
Lucas Wed, 11 June 2025
Great clean budget stay, at...
Liked: Location staff and cleanliness were great
Disliked: Not a big deal, it feels like a hospital/ER kinda.
Aaron Mon, 2 June 2025
Exceptional
Mercer Sat, 31 May 2025
Bad
Donald Sat, 24 May 2025
Exceptional
Angela Wed, 21 May 2025
Would stay again if no...
Liked: Decent place to stay for the night. Nothing special.
Do Sat, 29 March 2025
So so, not the best...
Liked: They take forever to check in. They are very slow with everything. The outside is dirty and smell urinal. Location is nice but you will have to be really patient.
Ricardo Sun, 22 December 2024
Bad
Disliked: Front desk and cleaning staff was extremely rude and unhelpful. Hundreds of hotel stays and this had to be one of the worst hotel experiences we’ve had, specifically because of the staff. The woman responsible for cleaning on December 21 morning basically forced my wife and I out of our room by knocking aggressively on the door even after we told her we weren’t checking out yet. We checked in the hotel around 1am, every other hotel considers that checking in the same day instead of the day of.We weren’t staying the entire day, just needed to stay until 12:30pm. The person working the front desk used her key to walk into our room, I was using the restroom and my wife was changing clothes when she did that, absolutely disrespectful and insulting. Then I find out I was charged twice for our stay, once from Booking dot com, once from extended stay. This hotel is absolutely horrendous and the booking app is completely useless.